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Archive for June, 2009

Entanglement - A New Name For A Silent Problem?

Friday, June 5th, 2009

I was reading an article over at dimbulb. Yes, this is the name of the blog by Jonathan Salem Baskin. It’s a marketing blog, and always seems to have an interesting perspective. Well today’s entry was a little out there in left field and discussed an area of science called entanglement. You’ll have to read the blog entry to appreciate how he ties it back to marketing. It states:

Researchers have recently proven that a quality of the unseen quantum world called entanglement can happen also at the microscopic level (i.e. the size of stuff in the regular world).   

Entanglement is really strange.  What happens is that two particles can get mated (how that happens is a bit of a mystery), and then communicate with one another not just faster than the speed if light, but instantaneously.  This is a really, really big mystery, because it violates a few cardinal laws of physics: nothing can travel faster than the speed of light, at which point an object’s mass should become infinite.  And since light itself has a speed, being instantaneous is something that just doesn’t happen in Einstein’s relative universe. 

Personally, I find some of this stuff I don’t understand, much less comprehend really fascinating. But then dimbulb turned my head with a bright light. Baskin notes;

It turns out that everything there doesn’t really exist at all, per se, but rather hovers in a state on indeterminacy, only collapsing into something observable when somebody observes it. 

Wow… As I’ve discussed in my book and on this blog numerous times, this is exactly how certain types of Silent Problems exist inside organizations, a.k.a. they hover in a state of indeterminacy, only collapsing into something observable when somebody observes it (except I likely didn’t state it that poetically). And thats why silent problems are problematic and opportunistic. I’ve experienced it many times, the silent problem is right under our nose. And unless we become obervationally focused, it too often escapes our sight. And when this occurs, the problem turns toxic and eventually emerges as a Without Warning Event.

For instance, take a look at the headlines in the WSJ or business section for a newspaper. In fact Jim Collins talks about it in his new book which I reported here . Bottom line: Silent Problems are the most challenging type of problem and oftentimes can only be identified when one begins to conciously begin to observe them.

The Harvard MBA Oath & Next Steps

Wednesday, June 3rd, 2009

A couple days ago, I wrote about how a few second year Harvard MBA students created a Code of Ethics. I stated:

  1. The initiative now underway represents the starting point, not the end point.
  2. If it is going to stick, its the students that must be leaders in this initiative. Not the School. Not the professors.
  3. Its the students that must lead, embrace and enforce.

Today the MBA Oath is receiving press from around the globe. Students that are signing the Oath is growing exponentially. Some signers include past Harvard MBA Graduates and a few from other MBA schools from around the globe.  Could it be approaching a “Tipping Point?”

I still believe that we’re in the early stages of the debate. Debate is good. If this wasn’t important, the discussion wouldn’t be growing. Secondly, what is occurring parallels many stories in my book Without Warning and the launching of a CAP Initiative (I have a process for launching and sustaining such an effort). For instance, the story about how Julie Gilbert started WOLF inside BestBuy. Today, WOLF is integrated into every aspect of BestBuy and has become a competitive advantage. I’d like to encourage the Harvard MBA students heading up the MBA oath initiative to pursue these next steps.

  1. Listen to the debate taking place around the globe and take notes. This is a valuable feedback loop that shouldn’t be ignored and can provide valuable insight.
  2. Revise, clarify and define what you and the Oath truly stand for. Make it dynamic so it can withstand the test of time.
  3. Create a sense of urgency around the Oath and its ultimate goal.
  4. Take it to the next level. Find avenues for academia and the business community to embrace and support the Oath.
  5. Encourage other MBA programs from around the globe to sign-on, and become partners. To truly make a lasting impact will take collaboration and cooperation amongst the hundreds of MBA institutions and their students.
  6. Create a ongoing program whereby students and graduates can discuss the issues of the day in a safe, but carefrontational manner.
  7. Make it visible for the world to see on an ongoing basis.

This is a story that could change the world, or just as easily fail. There a many doubting Thomases out there, having seen and experienced similar programs fail. You have a chance to make a difference. It’s in your hands.

Be the one to see it coming!

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