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Posts Tagged ‘Johnson & Johnson’

Silent Problems & Brand Valuations

Wednesday, July 21st, 2010

Market valuations and silent problems - are they correlated to each other?

24/7 Wall Street recently looked at the 10 Biggest Brand Disasters of 2010. Guess what? There is a close correlation to the exposure of silent problems and the loss of brand valuations. On the list:

1. BP: Need I say more.
2. Dell: This company has exposed numerous silent problems in recent years.
4. Sony: I’ve written about Sony and its silent problems numerous times.
5. Goldman Sachs: What can I say other than they’ve created a culture where silent problems are endemic to the organization.
8. Johnson & Johnson: J&J use to be squeeky clean when it came to their brand, now silent problems are eroding it.
10. Toyota: Toyota’s culture of silencing their problems was exposed in a big way in 2010.

The other companies on the list R.I.M. (Blackberry), Adobe, Nokia and Google. Interestingly, each of these are in the fast moving technology arena where a “what’s hot” and “what’s not” mentality can reside. Yet the 6-companies on the above list have direct ties to silent problems. Makes one wonder when the marketplace will finally look at exposure to silent problems in stock valuations.

Adobe:

Another High Profile Whistleblower Suit

Friday, January 15th, 2010

In recent posts, I’ve discussed how silent problems can become whistleblower lawsuits. The few we hear about are generally high profile, with names like ADM, Toyota and  Pfizer attached to them, which I discuss here, here and here. A few of the points I raise include:

 

  1. I’m convinced that whistleblower protections and rights will continue to gain in stature and strength under this administration. 
  2. I believe the whistleblower will become a primary tool for law enforcement in the future. In effect, the whistleblower becomes the low cost alternative to the investigative task force. 
  3.  The whistleblowers role of exposing silent problems in organizations will grow in importance in the future.

Well, another high profile whistleblower suit surfaced today, this time aimed at Johnson & Johnson, a large pharmaceutical company. The Huffington Post reports, Federal prosecutors said Friday that health care giant Johnson & Johnson paid tens of millions of dollars in kickbacks so nursing homes would put more patients on its blockbuster schizophrenia medicine and other drugs.

In a complaint filed Friday, prosecutors said J&J paid rebates and other forms of kickbacks to Omnicare Inc., the country’s biggest dispenser of prescription drugs in nursing homes. Prosecutors allege Omnicare pharmacists then recommended that nursing home patients with signs of Alzheimer’s disease be put on the powerful schizophrenia drug Risperdal, which was later found to increase risk of death in the elderly.

The allegations are in a complaint filed by the U.S. Attorney in Boston, whose office has joined two whistle-blower cases. One was filed in 2003 by a former Omnicare pharmacist in Chicago, Bernard Lisitza, who alleges he was fired after he challenged the Risperdal kickbacks and other improper practices at the company. The other was filed by former Omnicare financial analyst David Kammerer in 2005, after he resigned from the company.

The source of most whistleblower lawsuits eminate from silent problems, which are problems that have been avoided, neglected, gone unnoticed or are being intentionally silenced. Unless these problems are caught and dealt with early, silent problems eventually become toxic and can become game changers. The potential impact on the organization - huge. Even large corporations like Johnson & Johnson are not immune from its wrath.

Bottom Line: As the economy rebounds, many companies will simply be unable to participate in the recovery due to the silent problems inside their organization.

Be the one to see it coming!

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